Business Details
45 Years
experience
Emergency
services
Expert Property Management in La Verne, CA
For over 30 years, Cornerstone Property Management has been dedicated to maximizing property owners' returns while minimizing their operational burdens. Our comprehensive services encompass tenant screening, property maintenance, rent collection, and lease management, tailored to both residential and small commercial properties. With a focus on personalized service and industry expertise, we handle the complexities of property management so owners can enjoy stress-free ownership.Our commitment to transparency, competitive pricing, and responsive communication has established us as a trusted partner in the real estate community. We pride ourselves on maintaining long-term relationships with clients through reliable performance and a deep understanding of local market dynamics.
Services
Property Management
Tenant Screening
Maintenance Coordination
Rent Collection
Lease Management
Real Estate Sales
Emergency Repairs
Monthly Reporting
Tenant Communication
Market Analysis
Details
- Year established: 1981
Highlights and features
- We offer 30+ years of property management expertise in the La Verne area
- Our team provides 24/7 emergency maintenance response for urgent issues
- We implement transparent communication and detailed monthly reporting
- Our competitive management fees range from 5-8% of rental income
- We maintain rigorous tenant screening processes to protect property investments
What people say
24/7 emergency support
Responsive maintenance
Transparent communication
Stress-free management
Competent tenant screening
Services
Property Management
Our comprehensive property management handles day-to-day operations including rent collection, tenant communication, and lease enforcement. We protect your investment through regular inspections and proactive maintenance coordination. Our local market expertise ensures optimal rental pricing and tenant retention strategies.
Tenant Screening
We implement rigorous tenant screening including credit checks, employment verification, and criminal background investigations. Our process balances legal compliance with thorough evaluation to find reliable tenants who care for properties. Owners receive detailed applicant profiles for final approval.
Maintenance Coordination
Our 24/7 maintenance support handles emergency repairs and scheduled maintenance through trusted local contractors. We oversee work quality and timelines while providing transparent cost reporting. Preventative maintenance programs help preserve property value over time.
Rent Collection
We manage timely rent collection with automated payment options and late fee enforcement. Detailed financial reporting includes monthly statements and year-end summaries. Owners receive regular payments through preferred methods including direct deposit.
Lease Management
Our lease management covers contract preparation, renewal negotiations, and compliance monitoring. We maintain updated legal documentation and handle lease violations according to agreed terms. Regular communication ensures both parties understand their responsibilities.
People
Tom Johnson
Owner/Broker
With over 40 years in real estate, Tom Johnson leads Cornerstone Property Management's operations. His expertise spans property management, tenant relations, and real estate sales. Tom maintains direct client communication and ensures service quality across all managed properties.
Questions
What are your property management fees?
Our management fees range from 5-8% of collected rent, with a one-time vacancy fill fee equal to half a month's rent.
How long does it take to rent a property?
Most properties rent within 30 days through our comprehensive marketing strategy including online exposure and professional signage.
Do you handle maintenance emergencies?
Yes, we provide 24/7 emergency maintenance response with pre-vetted contractors available at any hour.
Can owners use their own contractors?
Yes, we accommodate owner-preferred contractors while maintaining quality standards and timely execution.
How do you screen tenants?
We conduct credit checks, employment verification, rental history reviews, and criminal background checks with owner consultation.
What property types do you manage?
We specialize in single-family homes, condos, and small multi-unit buildings within a 30-minute drive of our office.
Reviews (5)
Amanda Ornelas
Apr 26, 2021
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I feel like the negative reviews here are for a different management company. They dont match up at all with any experience I have had. I've rented all my life, and I've never had a better experience than here. Their response to any repair issues I have is quick, I mean, I can place it at midnight and get a response at 4am. What is that? They have been incredible with anything I need, our property is well maintained, and not a single time have I had to bother them more than once for anything. I love everyone I talk to, they are so helpful and responsive. Honestly the best renting experience I've had. Love my rental!
Felicia Mullins
Jun 30, 2020
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I gave four stars only because the property wasn't renter ready prior to me moving in. However, Paula has been very easy to work with. Any repairs needed have been made in a very timely fashion! In fact, my water heater was old very old and not allowing the water to stay hot more than 10 minutes. Not only was it replaced but the company came out on Christmas Eve to do so. Although, that was not so good for me.but the fact that my property owner and this management company took my concerns seriously was appreciated! Not sure why they're getting such bad reviews? I can personally say I appreciate them very much! Hopefully, this will remain a positive rental experience!
Robert Rogers
Nov 20, 2018
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We've been contracting with Cornerstone for more than 5 years. I've worked with many management companies over the years, but Tom and Cornerstone are bar none the best in terms of responsiveness, professionalism and ability to deal with complex site problems. Cornerstone manages our property for a relatively low rate, and yet still goes above and beyond in terms of site work, emergency response, tenant relations and contractor bids.
They even spent a great deal of time dealing with our insurance company, ensuring that we got a fair settlement. If you want to protect your investment and be assured that the rent money comes in and the tenants are safe and well-served, sign up with Cornerstone. Tom is a real professional.
They even spent a great deal of time dealing with our insurance company, ensuring that we got a fair settlement. If you want to protect your investment and be assured that the rent money comes in and the tenants are safe and well-served, sign up with Cornerstone. Tom is a real professional.
Alexander Carr
Nov 19, 2017
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Never got a call back to clarify the reason for denial, even after appealing. half a million liquid in a bank account and credit rating of 740. Which they sent a letter verifying that that was fact. Waste of money and of course I know, no refunds on apps. let alone the fact I drove from Palm Springs to view the space, the agent blew off our appointment no call back or explanation, still I was cool and really interested in rental. Sucks.
James Haly
Jun 29, 2017
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I was a property owner and hired this company to be my property manager. It was the worst experience and makes me not want to deal with property management companies. They have gone through at least 5 different property managers in the 2 years that I have been with them. It has been 7 months since the property has been rented and their attitude is that they don't care. It went from summer to winter unrented and they didn't send anyone to check and make sure the property was properly winterized. Needless to say a pipe burst and the whole place flooded.
I then was charged material that I did not approve and since they had changed managers once again they told me there was nothing they could do. I definitely regret ever hiring this company and would highly suggest anyone looking at them be prepared for the worst.
I then was charged material that I did not approve and since they had changed managers once again they told me there was nothing they could do. I definitely regret ever hiring this company and would highly suggest anyone looking at them be prepared for the worst.
