Business Details
28 Years
experience
Trusted Property Management Services in Eugene & Springfield
Since 1998, Available Rental Properties has been a trusted partner for property owners in the Eugene-Springfield area. As a member of the Rental Owners Association of Lane County, we specialize in managing single and multifamily rental properties, combining local expertise with a commitment to reliability. Our team prioritizes thorough tenant screening to ensure income-producing occupants while leveraging deep knowledge of Oregon Landlord/Tenant laws to resolve issues proactively. We provide detailed monthly financial statements and maintain a network of trusted vendors for property maintenance. Our technology-driven approach includes secure online portals for rent payments, maintenance requests, and 24/7 access to property insights.With decades of combined experience, we deliver transparent communication and personalized service to protect our clients' investments. Our track record includes consistent tenant placement, zero non-payment losses for some clients, and rapid resolution of delinquency issues. We differentiate ourselves through energy-efficient property management practices and a client-focused approach that emphasizes peace of mind. All operations adhere to strict compliance standards while maintaining open lines of communication with property owners. Our goal remains to transform property ownership into a stress-free experience through professional expertise and dependable results.
Services
Property Management
Maintenance Coordination
Tenant Screening
Financial Reporting
Legal Compliance
Online Portals
Marketing Services
Details
- Year established: 1998
Highlights and features
- Serving Oregon property owners since 1998 with proven expertise
- Thorough tenant screening process reduces vacancy risks
- Specialized knowledge of Oregon Landlord/Tenant regulations
- Detailed monthly financial statements with property cash flow tracking
- Established network of reliable maintenance vendors
Associations and certifications
- Rental Owners Association of Lane County
What people say
Professional, efficient and friendly
Prompt action with delinquency
Excellent job screening
Reliable and dependable
Zero non-payment losses
Services
Property Management
Our comprehensive property management services ensure optimal performance of rental units through regular inspections and condition assessments. We maintain property value while addressing maintenance needs promptly through vetted service providers. Our approach combines proactive oversight with responsive care to protect owner investments.
Tenant Screening
We implement rigorous tenant screening processes to identify reliable occupants who will maintain properties and pay rent consistently. Our evaluation includes background checks, rental history verification, and financial assessments to minimize risks for property owners.
Financial Reporting
Monthly financial statements provide detailed records of property cash flow, including income and expenses. Owners receive year-end tax documents and can access real-time financial data through secure online portals for complete transparency.
Maintenance Coordination
We manage all property maintenance needs through trusted vendors while maintaining strict quality control. Our system prioritizes urgent issues and provides owners with cost estimates before executing repairs to ensure budget compliance.
Online Portals
Our technology platform enables 24/7 access to property information, including rent payments, maintenance tracking, and document storage. Owners and tenants can communicate securely and manage account functions from any mobile device.
Questions
What areas do you serve?
We specialize in property management services throughout Eugene, Springfield, and surrounding areas in Lane County, Oregon.
How do I pay rent?
Rent payments can be made securely through our online portal using eCheck or Debit Card options available 24/7.
How are maintenance requests handled?
Submit maintenance requests via tenant portal with photo documentation. Our team coordinates repairs using trusted vendors for timely resolution.
What tenant screening process do you use?
Our comprehensive screening includes credit checks, rental history verification, and criminal background checks to ensure reliable tenant placement.
Can I access property information online?
Yes, our secure portal provides 24/7 access to financial statements, maintenance records, and property documents for owners and tenants.
Reviews (5)
Jordon Kelley
May 09, 2022
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Profit driven without care for the tenants. They will try everything to keep their security deposit and if they don't feel like dealing with an issue they will not communicate with you but, will avoid communication instead. They're hours are a joke and half the time they will not be in the office. Me and my roommates were trying to discuss with them options on how to proceed with a new lease agreement.
They told us in order to proceed we would need to resign ourselves from one lease and sign into a new agreement. Once we resigned they kicked us out. If you pay your rent on time and never bother them they will gladly take your money. When it comes time for them to actually manage a property they will resist at every opportunity despite what the consequences are for their tenants. The two awful women I interacted with deserve no respect and have forced 3 people out of their home during one of the worst times to find housing, and they did it while lying to my face with a smile.
They told us in order to proceed we would need to resign ourselves from one lease and sign into a new agreement. Once we resigned they kicked us out. If you pay your rent on time and never bother them they will gladly take your money. When it comes time for them to actually manage a property they will resist at every opportunity despite what the consequences are for their tenants. The two awful women I interacted with deserve no respect and have forced 3 people out of their home during one of the worst times to find housing, and they did it while lying to my face with a smile.
Jessica Davis
Apr 30, 2022
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I'm unsure why ARP has a low rating but from personal experience and from the experience of the friend that recommended me ARP is amazing. We had a situation in which we were being forced to move out of our previous residence due to their negligence, it threw our life up in the air and we had to frantically search for somewhere to live within 30 days for 2 adults and 2 kids that allows pets. My friend recommended ARP and long story short Traci made it happen.
The home is in wonderful shape, all the appliances work, everything was clean and it was in a good neighborhood close to where we were living so the move wasn't far. I can't tell you how much I appreciate ARP for their service, Traci for going above and beyond and the owners for renting out a home that isn't falling down around us. THANK YOU!
The home is in wonderful shape, all the appliances work, everything was clean and it was in a good neighborhood close to where we were living so the move wasn't far. I can't tell you how much I appreciate ARP for their service, Traci for going above and beyond and the owners for renting out a home that isn't falling down around us. THANK YOU!
Brandi Holley
Apr 16, 2022
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We had a very good experience over a year and a half renting with this company. Traci is extremely responsive to requests for service etc. Things were always handled very efficiently. I appreciated that immensely.
Alicia Salazar
Sep 20, 2021
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I have rented from them for 3 years and never had any issues. They are extremely kind and understanding. They are quick when it came to repairs. I would definitely recommend them!
Dylan P.
Mar 20, 2021
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Tracy is absolutely a scammer & unprofessional. So glad I am not with this place any longer. It goes to show you with all these negative reviews how poorly run this company is. I'm astounded they are still in business. I rented from them years ago, Charity was working the front desk and was a horrible human being and super unhelpful. I have pages upon pages of our encounters with them and even went to a lawyer for advice. Do yourself a favor and stay far away from this agency. Bad management.
