Business Details
Your Trusted Property Management Partner in New York
We are a fully integrated real estate management and investment company with decades of combined expertise in property management, development, acquisition, and syndication. Our team of seasoned professionals brings over 100 years of collective experience, ensuring efficient operations through state-of-the-art accounting systems and a highly trained staff. We specialize in managing both market-rate and affordable housing properties across New York City and surrounding counties, with a focus on compliance, tenant satisfaction, and community engagement.Our principals actively oversee daily operations, leveraging deep industry knowledge to deliver tailored solutions for property owners and residents alike. With approvals from the New York City Housing Authority and the NYC Department of Housing Preservation & Development, we maintain rigorous standards in legal compliance, maintenance, and financial reporting to maximize property value and resident well-being.
Services
Property Management
Affordable Housing
Legal Services
Maintenance
Accounting
Compliance
Highlights and features
- We offer over 100 years of combined real estate management experience.
- Our team manages 6,000+ apartments with specialized affordable housing expertise.
- We maintain rigorous compliance with IRS Section 42 and HUD regulations.
- Our in-house legal and accounting teams ensure seamless operations.
- We implement proactive community outreach and tenant certification programs.
Associations and certifications
- New York City Housing Authority (NYCHA)
- NYC Department of Housing Preservation & Development (HPD)
Services
Property Management
We manage over 6,000 apartments across New York, combining advanced technology with hands-on expertise. Our services include rent collection, maintenance coordination, and compliance monitoring. With specialized knowledge in both market-rate and affordable housing, we ensure efficient operations while maintaining regulatory standards.
Affordable Housing
Our team specializes in low-income housing tax credit (LIHTC) properties, handling tenant certifications and compliance with federal regulations. We work closely with developers from initial planning through occupancy, ensuring smooth project transitions and maximizing tax credit utilization for property owners.
Legal Services
We handle landlord-tenant legal matters in-house, tracking proceedings and maintaining detailed records. Our system ensures compliance with court requirements while providing timely updates on litigation status to protect property owners' interests and maintain occupancy rates.
Maintenance
Our staff coordinates with experienced local contractors for prompt, quality repairs. We track all maintenance requests through our computer system, ensuring accountability and providing documentation for legal proceedings while maintaining property value and resident satisfaction.
Accounting
We use Yardi software for comprehensive financial management, including payroll, vendor payments, and rent collection. Our lockbox system enhances security and fund accessibility, while detailed monthly reports provide property owners with clear insights into financial performance and operational metrics.
People
Joel M. Gendels
Co-Founder and CEO
Graduate of Cornell University with 40+ years of real estate management experience. Licensed broker in New York State and former Federal Receiver for the Southern District of New York and New Jersey.
William R. Stanley
Chief Operating Officer
Harvard and Columbia MBA graduate with 25+ years in real estate acquisition and management. Former investment banker at Bear Stearns & Co. Inc. specializing in mergers and acquisitions.
Nicholas P. Lindsay-Jones
Chief Commercial Officer
Joined in 2007 after teaching in Spanish Harlem. Holds economics and education degrees, focusing on urban development and affordable housing initiatives through Cornell Pace's community programs.
Celeste Vasquez
Senior Vice President Operations
Started as clerical employee in 1994, earned certifications in property management, and now oversees maintenance, compliance, and staff training for 20+ team members across managed properties.
Samuel Acheampong
Director of Finance
Certified LIHTC compliance specialist with experience in public fund accounting. Manages financial operations while also coaching youth soccer and serving on local community boards.
Questions
What property management services do you offer?
We manage multifamily residential properties, including rent collection, maintenance coordination, legal compliance, and financial reporting for market-rate and affordable housing units.
How do you handle affordable housing compliance?
We follow IRS Section 42 and HUD guidelines for tenant certifications, annual re-certifications, and subsidy programs, ensuring adherence to all regulatory requirements.
What areas do you serve?
We operate in New York City boroughs and surrounding counties including Westchester, Rockland, Nassau, and Dutchess.
Can I pay rent online?
Yes, tenants can pay rent online via bank transfer at no cost or by credit card with applicable fees.
Are you approved by housing authorities?
We are approved by the New York City Housing Authority and NYC Department of Housing Preservation & Development as qualified property managers.
Reviews (4)
Laura Phillip
Feb 17, 2022
Report
They basically just hire anyone. Very unprofessional and they really could care less about anyone living on the property. always reach out to you when they want your money, never can reach them for anything else lol
Nelnav
Jan 27, 2022
Report
I have contacted both the on site property manager Ms Garrett the director of operations Cecile Vasquez to address the several issues after an initial response a month ago no further response or action after further requests to address the issue i have been trying to contact someone to complain but they answer to no one. The attitude they have seems to be so what. Nobody cares
Myrna Gonzalez
Jan 24, 2022
Report
They're irresponsible to can never get to speak to anyone. They take up to 3 weeks to deposit your rent money. And then they're taking you to court because they haven't put on your ledger.
Kevin Brown
Jan 22, 2022
Report
Critical: Professionalism, Quality, Responsiveness, Value They are the absolute worst, rarely respond make up money that you don't owe. Never give a receipts when paying a bill. Have called about 75 times left as many messages. They lie all the time extremely unprofessional. They try to talk to adults like your there.child.
