Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for Property Management Solutions in Las Vegas
Shelter Realty has been a trusted name in Las Vegas property management for over two decades, specializing in full-service rental management across Las Vegas, Henderson, and North Las Vegas. Our team manages over 600 properties, offering tenant placement, screening, 24/7 maintenance, and online owner portals to maximize returns for local and out-of-state landlords. Founded by former Henderson Police Officer Tony Sena, we combine deep local expertise with industry-leading practices to protect investments and simplify ownership. Our services include routine inspections, eviction process management, investment property support, and comprehensive tenant screening with credit, background, and rental history checks.With memberships in the National Association of Residential Property Managers, Nevada Association of Realtors, and Better Business Bureau, we uphold the highest standards while delivering transparent fees and personalized service. Our mission is to eliminate rental property stress through reliable management, proven results, and a dedicated team of licensed professionals.
Services
Property Management
Tenant Screening
Rental Marketing
Maintenance Services
Eviction Process
Details
- Year established: 2001
Highlights and features
- 20+ years of local property management expertise in Las Vegas Valley
- Proven track record managing 600+ rental homes across three cities
- 24/7 maintenance support with dedicated repair hotline
- Transparent fee structure with online owner portal access
- Expert local property managers with industry certifications
Associations and certifications
- National Association of Residential Property Managers
- Nevada Association of Realtors
- National Association of Realtors
- BBB of Southern Nevada, Inc.
What people say
Reliable tenants
Peace of mind
Fast response
Maximize returns
Proactive inspections
Services
Property Management
Full-service property management covering tenant placement, lease administration, financial reporting, and investment oversight. Our team handles day-to-day operations while ensuring compliance with Nevada landlord-tenant laws. Services include rent collection, vendor coordination, and monthly performance reporting for single-family homes and multi-unit properties.
Tenant Screening
Comprehensive tenant evaluation using credit checks, employment verification, rental history analysis, and criminal background screening. Our scoring system assesses six key criteria to ensure qualified tenants. We verify income through multiple documentation sources and check for NSF incidents to minimize risk for property owners.
Maintenance Services
24/7 emergency repair response and scheduled maintenance for rental properties. Our network of licensed contractors handles everything from appliance repairs to HOA compliance. We provide volume discounts through vendor partnerships and prioritize urgent issues to maintain tenant satisfaction and property value.
Rental Marketing
Strategic marketing combining online platforms and traditional methods to attract qualified tenants. We create professional listings, manage MLS syndication, and use targeted advertising to achieve fast lease-ups. Our pricing strategies ensure competitive positioning while minimizing vacancy periods for residential investment properties.
Eviction Process
Legal eviction management following Nevada landlord-tenant regulations. Our team handles notice preparation, court filings, and coordination with law enforcement for non-payment of rent or lease violations. We document all procedures to protect owner interests while maintaining compliance with state-mandated eviction timelines and requirements.
People
Tony Sena
Broker / Owner
Former Henderson Police Officer with 20+ years in property management. Founded Shelter Realty in 2001 to provide reliable rental solutions. Holds Nevada Broker's License B.0049099 and oversees all operational aspects of the company.
Rachelle (Shelly) Fryer
Office Manager / Maintenance Coordinator
Manages daily office operations and coordinates maintenance services. With extensive experience in property management logistics, she ensures timely vendor response and efficient repair scheduling for 600+ managed properties.
Audri Schultz
Property Manager / Leasing Coordinator
Handles tenant screening, lease administration, and property inspections. Specializes in matching qualified tenants with investment properties while maintaining compliance with fair housing regulations and company standards.
Kara Morrison
Accounting Manager
Manages financial operations including rent collection, owner disbursements, and monthly reporting. Utilizes AppFolio software to maintain transparent financial records and ensure timely payment processing for property owners.
Elizabeth Abatangelo
Field Agent / Property Manager
Conducts property inspections and manages tenant relations. Handles move-in/move-out documentation and ensures compliance with Nevada property maintenance standards through regular site visits and photographic records.
Questions
What property types do you manage?
We manage single-family homes, condominiums, and townhouses across Las Vegas, Henderson, and North Las Vegas.
How does your tenant screening process work?
Our scoring system evaluates six criteria including credit history, income verification, and rental payment records to ensure qualified tenants.
What fees do you charge landlords?
Management fees start at 8% of monthly rent (minimum $100) with no additional advertising fees.
How quickly can properties get rented?
Our marketing achieves average lease-up times of 20-45 days through MLS listings and targeted advertising.
Do you handle maintenance emergencies?
Yes, we provide 24/7 emergency repair response with a dedicated hotline for urgent tenant requests.
Can I access my account online?
Yes, our AppFolio portal provides real-time access to financial statements, maintenance records, and property performance data.
Reviews (4)
Kristy E.
Jun 29, 2022
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Shelter Realty is the ONLY way I have been able to manage and keep my rental property while living in another state. Gracie has helped me with my remodel and gone above and beyond the call of duty. Audi had helped me get my place rented with quality tenants over the last 10 years. I wouldn't have been able to do it without them. Thanks Shelter Realty!
Keely Kyle
May 18, 2022
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I'm a tenant in a rental property managed by Shelter Realty. I have been in this property for 1.5 years. The staff at Shelter Realty made my move from out of state so seamless! I had minor issues with the property upon moving in, my work orders were handled quickly and efficiently. If I have any concerns, I can send an email to the Shelter Realty staff and have a response within a couple hours. So far I have had a positive experience and I would recommend Shelter Realty to my friends and family!
Private Name
Apr 06, 2022
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They will nickel and dime you to death. The more money charged to you makes them look good in the eyes of the owner.
John G.
Apr 06, 2022
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This was the first time we rented in 22 years and we were very disappointed. First both me and my wife had to do credit/ background check and both pay application fee. Married for 22 years? From broken garbage disposal, Broken microwave, the cox cable was cut (cost us more money), broken irrigation line (causing a huge water bill), 3 running toilets, leaking bath tub that leaked in the garage, to a shower head flying off hitting my wife during her shower.
All that being said we tried to extend our time and we were denied because the owner wanted to sell and then to top it off after we cleaned the house from top to bottom including hiring a carpet cleaner, Shelter Realty said it was not clean enough and charged us $375 to clean. Such BS. If you are looking to lease a house, do NOT use these people and if you own lease property, I would recommend NOT using this company as your property management resource. I would never use them again or recommend to my enamines. Do yourself a favor and stay away from Shelter Realty and any other company they are affiliated with. Very shady company.
All that being said we tried to extend our time and we were denied because the owner wanted to sell and then to top it off after we cleaned the house from top to bottom including hiring a carpet cleaner, Shelter Realty said it was not clean enough and charged us $375 to clean. Such BS. If you are looking to lease a house, do NOT use these people and if you own lease property, I would recommend NOT using this company as your property management resource. I would never use them again or recommend to my enamines. Do yourself a favor and stay away from Shelter Realty and any other company they are affiliated with. Very shady company.
