Greystar

Greystar offers diverse apartment options across major U.S. cities, including studio, one-bedroom, and two-bedroom units. Our communities feature modern amenities and flexible lease terms. Residents benefit from pet-friendly policies and location-specific perks in urban and suburban markets.

We provide end-to-end property management services, optimizing operations for residential communities. Our approach combines technological innovation with hands-on expertise to maintain property value, ensure tenant satisfaction, and deliver consistent returns for owners.

Our development team creates high-quality residential communities tailored to local market needs. From site selection to construction oversight, we focus on sustainable design, modern living spaces, and amenities that enhance resident lifestyles.

Greystar offers strategic investment solutions for real estate assets, leveraging market insights and operational expertise. We help partners maximize returns through targeted acquisitions, value-add opportunities, and long-term asset management strategies.

We provide comprehensive support for residents, including maintenance services, community engagement programs, and digital tools for rent payments and service requests. Our team ensures a seamless living experience with 24/7 emergency assistance available.

Visit our website to find your preferred community and use the online scheduling tool or contact the property directly for tour availability.

We typically offer 12-month leases, with some communities providing flexible terms. Contact individual properties for specific options.

Yes, many of our communities are pet-friendly. Check specific property details for breed restrictions and associated fees.

Rent payments can be made online through our secure portal using electronic checks or major credit/debit cards.

Our properties feature secure access systems, well-lit common areas, and on-site management teams to ensure resident safety and peace of mind.

Yes, we provide exclusive perks and rewards programs for long-term residents. Details vary by community and lease duration.

I cannot think of a worse property management company. I've been trying to resolve a missing package dispute for a year and everyone at Greystar has been absolutely useless. Some of the worst customer service I've ever seen and on top of that they're telling me to pay for the package that the concierge lost. An absolute joke of a company.

Do not rent any apartments that is managed by Greystar. Currently living in a Brooklyn apartment managed by Greystar. One month I was charged over 1000 dollars for electricity bills and it took 2 months for the property manager to send me a image of my apartments meter telling me that it was not their problem and not even giving me access to look at my apartments meter for myself. Another time I was locked in my apartment from the inside at night when businesses were closed and when calling the property management they gave no help and told me to call a locksmith. GS has also charged me expenses for a washing machine that was broken when I moved In. Once again, do not rent any properties that are managed by Greystar they are a joke!

You should avoid Greystar properties. They can't even keep the same staff for more than a week. Truly, there are never the same people in the office. The ones they sub in don't care, the property manager either doesn't care or can't overcome the difficulties corporate are dealing her. Either way, avoid all Greystar property. Takes weeks and multiple attempts and contacts to fix anything. My floor is coming up while I have a 15 month old and they still can't schedule a subcontractor to fix it after 2 weeks.

The onus will be on you to pester them until you get attention. This management company is vile and rotten to the core. 6/2/2022 Adding to the joy of this building, we've had no AC since Monday. They refused to pay for emergency service, then their "vendor" canceled today. You can see in the latest photo what we are living with. This is the second time our AC has gone. The first time, they obviously only did a little shoddy patch up, leading us to have electric bills of $400-500 (well above average). The thermostat temp is from right now. Yep. It's right at 80 degrees at 11 pm in my apartment. And it has been all week.

It is nearly impossible to get anyone professional on the phone. Everyone including the leasing agents are unnecessarily rude to applicants( Im speaking on the Bayonne New Jersey location) The manager at Harbor Point, Sydney, is beyond rude and i cant seem to get in communication with corporate to report my experience. Long story short, save your time and money applying to their locations. From the looks of it, all of their locations experience the same disrespect from current and potential residents. I hope a different management company is able to buy them out and improve their locations.

I live at one of Greystar's properties in Connecticut. We were recently sent a nonchalant email that the pesticide bait box was broken into and someone intentionally spread rat poison around the community and dog park. This was discovered after a dog sadly ingested the rat poison. If someone did this intentionally as they claim--wouldn't you think the cops would be called? No. The "secure" community won't call the cops because they do not have cameras and there is nothing more that can be done.

Our three-sentence email about the matter ended with "please monitor your fur babies." In addition to dogs, we also have so many children that live in the community. I am very disappointed and not to mention beyond scared to live in a community that would allow this to happen.