Business Details
22 Years
experience
Emergency
services
Your Idaho Property Management Specialists
Founded in 2004, Rooftop Real Estate Management has grown from a local property ownership venture into one of Idaho's leading property management companies. Headquartered in Idaho Falls, we expanded our operations to Boise in 2014 to better serve the state's growing real estate market. Our team manages hundreds of rental properties across Southeast Idaho and Boise, offering comprehensive services that include tenant screening, maintenance coordination, and financial management. With a 99.5% retention rate and a 3% vacancy rate, we demonstrate proven expertise in maximizing property value while minimizing owner stress. Our CEO, Chandler Daw, brings firsthand property investment experience to every management decision. As licensed realtors with Silvercreek Realty Group, we provide seamless integration between property management and real estate transactions.Our locally-based specialists offer direct communication without automated systems, ensuring personalized service for both property owners and tenants. We maintain rigorous property standards through regular inspections and professional maintenance crews. Our proprietary marketing strategies leverage organic content creation to attract qualified tenants efficiently. All management fees are performance-basedwe only earn our fee when your property generates income. This owner-centric approach has established us as Idaho's #1 property management company according to client retention metrics.
Services
Property Management
Tenant Screening
Maintenance Coordination
Rental Marketing
Online Portals
Details
- Year established: 2004
Highlights and features
- We maintain a 99.5% property retention rate for owners
- Our team provides personal property showings with no automated systems
- We implement proprietary marketing strategies for faster tenant placement
- Our maintenance crews deliver professional service with direct communication
- Performance-based fee structure ensures owner profits come first
What people say
Great company man
Fantastic job
Friendly and kind
Professional work
Highly recommend
Services
Property Management
Our comprehensive property management covers lease administration, rent collection, and financial reporting. We handle day-to-day operations while maintaining your property's value through regular inspections and preventative maintenance. Our local specialists provide direct communication for both owners and tenants.
Tenant Screening
We conduct thorough background checks and credit evaluations to find qualified tenants. Our screening process balances legal compliance with property protection, reducing risk while maintaining fair housing standards. This ensures both owner security and tenant satisfaction.
Maintenance Coordination
Our professional maintenance team handles repairs and upkeep with guaranteed response times. We prioritize property condition through scheduled inspections and emergency service availability. This proactive approach preserves asset value and tenant satisfaction.
Rental Marketing
We implement targeted marketing strategies combining digital platforms and local networks. Our proprietary content creation attracts qualified tenants while maintaining competitive vacancy rates. This includes professional photography and market analysis for optimal pricing.
Online Portals
Our digital platforms enable seamless communication and transactions for all parties. Owners access financial reports and property updates, while tenants manage payments and service requests. This technology streamlines operations while maintaining transparency across all interactions.
People
Chandler Daw
CEO
Chandler founded Rooftop in 2004 with firsthand property investment experience. He oversees all operations while maintaining the company's original commitment to Idaho property owners. His leadership focuses on innovative management solutions and owner profitability.
Angie Daw
Realtor
As owner and licensed realtor, Angie specializes in Idaho real estate transactions. Her dual role provides unique insights for property investors, combining management expertise with market knowledge. She has received multiple top agent awards from Idaho's largest brokerage.
Questions
What property types do you manage?
We manage single-family homes, multi-family units, and commercial properties across Idaho. Our expertise covers both standard residential rentals and specialized investment properties in growing market areas.
How do you handle maintenance emergencies?
Our team responds to emergencies within guaranteed timeframes. We dispatch professional crews directly from our local offices for urgent issues like plumbing failures or security breaches after regular business hours.
What sets your marketing apart?
We combine professional photography with targeted digital campaigns and local market knowledge. Our proprietary listing optimization system reduces vacancy periods while attracting qualified tenants through multiple advertising channels.
How are management fees structured?
Our fees are performance-based—we only collect payment when your property generates income. This aligns our success with yours and ensures we maintain rigorous tenant screening standards without additional charges.
Can owners access property information online?
Yes, our secure portal provides 24/7 access to financial statements, maintenance records, and communication history. You'll receive real-time updates about tenant interactions and property status directly from our management system.
Reviews (4)
Jose Carrillo
Jun 21, 2022
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Privacy invaders!the worst real estate management company in Idaho. Dory is a bigot and accuses Mexican renters of illegal activities in their homes it's 2022 for heavens sake
Kelden Boren
Jun 11, 2022
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Keegan and Sean were a huge help with some extensive repairs at our property including removing old carpet, garbage cleanup and disposal, patching holes, matching texture and painting. Hard workers and always very professional! Highly recommend these guys!
Stevie Glover
May 19, 2022
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Incredibly rude. What could have been a simple interaction became an extremely negative experience. On top of this, when we moved into our apartment it had not been cleaned, the unfinished cleaning list was still left on the countertop, parts of the apartment were broken, we still don't have a mail key because it hadn't been checked in, among other oversights by this company. But the worst of it all is just how unfriendly and unprofessional they acted toward us.
Very negative first impression of how they have handled things. The apartment itself is beautiful (other than the issues left unfixed) and I really wanted to have a good experience, but I just cannot say that's true. Hopefully my experience can be changed in the future.
Very negative first impression of how they have handled things. The apartment itself is beautiful (other than the issues left unfixed) and I really wanted to have a good experience, but I just cannot say that's true. Hopefully my experience can be changed in the future.
Jeda H.
Apr 25, 2022
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Rooftop Rentals is a great group of hard workers, especially Dylan. Dylan always works hard and makes sure the job gets done.
