Business Details
Trusted Property Management Services in Idaho Falls
Reliable Property Management has been serving property owners and tenants for 25 years, managing over 900 properties across Eastern Idaho. Our expertise lies in connecting property owners with qualified tenants while ensuring timely rent collection and property maintenance. We conduct regular inspections to uphold lease agreements and identify maintenance needs proactively. Our full-service approach includes experienced maintenance crews, thorough tenant screening, market analysis for competitive pricing, and financial management including security deposits and rent collection.We maintain professional relationships between tenants and owners while safeguarding owner information. Our services extend to residential and commercial properties, with transparent processes for applications, leasing, and ongoing management.
Services
Property Management
Tenant Screening
Maintenance Coordination
Leasing Services
Market Analysis
Highlights and features
- We have 25 years of experience managing over 900 properties.
- Our experienced maintenance crew ensures properties remain rental-ready.
- We conduct regular inspections to maintain lease compliance and property condition.
- Our tenant screening process verifies income, credit, and rental history.
- We provide transparent financial management including timely rent collection.
Services
Property Management
We provide comprehensive property management for residential and commercial properties. Our services include tenant screening, lease enforcement, and property maintenance coordination. With 25 years of experience managing over 900 properties, we help owners maximize returns while maintaining compliance with local regulations and lease requirements.
Tenant Screening
Our tenant screening process verifies income, credit history, and rental background. We require minimum credit scores of 600 and income at least 2.5 times monthly rent. Applications undergo criminal background checks and rental history verification to ensure qualified tenants for property owners.
Maintenance Coordination
We handle all property maintenance needs from routine repairs to remodeling projects. Our experienced maintenance crew conducts regular inspections to identify issues early and ensure properties remain in optimal condition for tenants and owners.
Leasing Services
Our leasing services include market analysis for competitive pricing, tenant placement, and lease administration. We manage security deposits in separate accounts and implement collection processes for late rent payments while maintaining professional tenant relationships.
Market Analysis
We analyze local rent market trends to determine competitive pricing for properties. Our 25-year experience in Eastern Idaho provides valuable insights into pricing strategies that balance owner returns with market demand for residential and commercial spaces.
Questions
What property management services do you offer?
We manage residential and commercial properties with services including tenant screening, lease enforcement, maintenance coordination, market analysis, and financial management.
How does your tenant screening process work?
We verify income, credit history, rental background, and conduct criminal background checks. Applicants need minimum credit scores of 600 and income 2.5 times monthly rent.
What fees are associated with rentals?
Application fees are $40 per adult. Pet deposits require $300 per pet with $50 monthly pet rent. Security deposits are collected at move-in.
What areas do you serve?
We serve Ammon, Blackfoot, Idaho Falls, Rexburg, and Rigby areas with property management and leasing services.
What are your office hours?
Our office operates Monday-Thursday 8:00am-5:00pm, Friday 8:00am-4:00pm, closed 1:00pm-2:00pm for lunch and major holidays.
Reviews (4)
Ashton Hyatt
May 05, 2022
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Great company! Lexie is amazing to work with and always makes sure to go the extra mile. She's so kind and helpful! Definitely a great management team to work with.
Rylee Lucy
Apr 18, 2022
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These people seem to take too many applications and then turn them away for things that are completely ridiculous. They only mention felonies can mess with the application process the application does not ask about misdemeanors that happened when you were 15! My charges happened in 2016 I'm almost 21 and they denied my application even though me and my boyfriend were beyond qualified and make more than enough money to live there.
My boyfriend said he'd bring a cop to clear up charges to at happened years ago and the manager Tj was shaking in his boots asking him not to bring the cops. They have no posted emails or name of staff on their website so when you want to contact them they will tell you "I'll have the manager call you back" and then they never do, because they don't want to give you a real reason why you got denied.
Not to mention their claim is always the application fee is only $30 but what they don't mention is you are required to fill out 2 which is $60. Like boo hoo I made mistakes when I was 15 you people are crazy and unprofessional.
My boyfriend said he'd bring a cop to clear up charges to at happened years ago and the manager Tj was shaking in his boots asking him not to bring the cops. They have no posted emails or name of staff on their website so when you want to contact them they will tell you "I'll have the manager call you back" and then they never do, because they don't want to give you a real reason why you got denied.
Not to mention their claim is always the application fee is only $30 but what they don't mention is you are required to fill out 2 which is $60. Like boo hoo I made mistakes when I was 15 you people are crazy and unprofessional.
Courtland Peryea
Apr 11, 2022
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Tj sounded like he really doesn't want cops involved, guy seems shady. Had a issue with a background check had a officer ready to go clear up the altercation the man sounded like he got worried. Also upon being at the office and filling out my application the man was in a office yelling at some poor soul and I mean screaming from the top of his lungs. That's embarrassing if you go through companies like this I fell for ya. On the other hand go HOME RIVER GROUP your the best!
Kevin Field
Mar 28, 2022
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So we have been in our unit and they jumped our rent 75 dollars in September last year effective October. Sixth months later they have now jumped the rent another 125 dollars. One of the other reviews said the same thing owner responds to keep up with inflation and property taxes. Interesting that property taxes have not gone up significantly cause we were just looking at houses and property taxes.
Also spent five years trying to get a new stove and they kept blowing it off until the owners of the property bought and paid for a new stove. Our flooring has needed to be replaced because it's been peeling up and the same response is not bad enough they just repainted the decks and the company they used to do paint did such a poor job and sprayed paint all over the siding of the buildings and they yet to show they care.
About that. When the outside water piped burst and management was called to have them come unlock the door for the plumber to get access to just turn that part of the water off Reliable's solutions was to have the city come and turn the water completely off so no one could have water. They do everything they can to not fix or help find solutions.
Also spent five years trying to get a new stove and they kept blowing it off until the owners of the property bought and paid for a new stove. Our flooring has needed to be replaced because it's been peeling up and the same response is not bad enough they just repainted the decks and the company they used to do paint did such a poor job and sprayed paint all over the siding of the buildings and they yet to show they care.
About that. When the outside water piped burst and management was called to have them come unlock the door for the plumber to get access to just turn that part of the water off Reliable's solutions was to have the city come and turn the water completely off so no one could have water. They do everything they can to not fix or help find solutions.