Business Details
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services
Your Trusted Property Management Partner
We are a family-owned property management company serving Eastern Washington and Northern Idaho. Since our founding, we have established ourselves as a leader in developing award-winning apartment communities and managing diverse properties including commercial spaces, condominiums, and homeowner associations. Our team prioritizes compassionate customer care, building strong relationships with residents, vendors, and business partners. We specialize in creating vibrant communities through innovative development projects and customized management solutions. Our portfolio includes large multi-unit apartment properties, shopping centers, offices, and mixed-use districts.We take pride in our recognition through industry awards and our commitment to enhancing local neighborhoods with community-focused designs. Our Preferred Employer Program offers waived administrative fees for employees in select industries. With offices in Liberty Lake, WA, we serve communities across Spokane, Cheney, Liberty Lake, and Coeur D'Alene. Our services extend to 55+ communities, student housing, single-family rentals, and association management. Through decades of combined experience, we continue to transform housing needs into welcoming living spaces.
Services
Property Management
Apartment Rentals
Association Management
Single-Family Rentals
55+ Communities
Commercial Properties
Condominium Management
Student Housing
Homeowner Associations
Business Associations
Highlights and features
- We are family-owned with deep community roots in Eastern Washington and Northern Idaho
- Our team has decades of combined experience in property management and development
- We offer customized management solutions tailored to each client's specific needs
- We maintain strong relationships with residents, vendors, and business partners
- Our award-winning developments demonstrate our commitment to quality and innovation
Services
Property Management
We provide comprehensive property management services for residential and commercial properties. Our team handles everything from tenant relations and maintenance to financial reporting and vendor coordination. With decades of experience, we ensure properties maintain high standards while maximizing value for owners.
Apartment Rentals
We offer diverse apartment rental options including conventional communities, 55+ communities, and student housing. Our properties feature modern amenities, flexible lease terms, and prime locations throughout Eastern Washington and Northern Idaho. Each community is designed to foster resident satisfaction.
Association Management
We manage homeowner and business associations with professional oversight of financials, maintenance, and community operations. Our services include assessment collection, contractor supervision, and board advisory support to ensure smooth community governance and long-term value preservation.
Single-Family Rentals
Our single-family rental program offers low-maintenance homes in desirable communities. We provide property maintenance, tenant support, and professional management services for both individual homeowners and larger rental portfolios across the Inland Northwest region.
55+ Communities
We develop and manage resort-style 55+ communities featuring age-appropriate amenities and social programming. Our communities focus on accessibility, safety, and social engagement while maintaining high standards of maintenance and property management excellence.
Questions
What types of properties do you manage?
We manage diverse properties including apartment communities, commercial spaces, condominiums, single-family rentals, 55+ communities, student housing, and both homeowner and business associations.
Do you offer emergency maintenance services?
Yes, we provide emergency maintenance services with a dedicated line at 877-801-5175 ext 4 for urgent safety or maintenance issues.
Are you located in Eastern Washington?
Our main office is in Liberty Lake, WA, and we serve communities throughout Eastern Washington and Northern Idaho.
What makes your company different from other property managers?
As a family-owned business, we combine industry expertise with personalized service and prioritize building strong relationships with residents and partners.
Do you offer special programs for certain professionals?
Yes, our Preferred Employer Program waives administrative fees for employees in select industries including Amazon, Boone Electric, and local business districts.
What awards has your company received?
We've received multiple industry awards including the 2025 Lifetime Achievement Award and various category-specific awards for our properties and team members.
Reviews (6)
M. Machos
Nov 21, 2021
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All the staff has been extremely rude and hard to work with, I feel like the pick and choose what rules to enforces and really don't care about the community they support
Thomas Dewitt
Oct 29, 2021
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Critical: Professionalism, Value After working for them for a month or so, let me say wow mangment is so unorganized there maintenance staff even worse.if u do work for them don't even bother bringing up any kind of issues they will just brush them under and forget about it
Ryan Scaggs
Apr 09, 2021
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If zero stars was an option Id choose that. This company (and CDA Place) is the stereotype joke of an HOA. they change you but for what? they enforce none of the bylaws, and love to charge late fees on bills they never send. They allow too many unregulated rental properties in their neighborhoods, including multiple families in a single family dwelling and a halfway house in a nice neighborhood (multiple complaints to HOA and city code enforcement, with zero pushback). Residents should petition the city planners office to have Rockwood's ability to collect HOA dues suspended due to breach of contract.
Kenneth Pinkus
Mar 02, 2021
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Not professional enough hire the wrong kind of landscaping gardeners are very badd snow removal was badd they need to make major improvements. I see a problem in there Leadership management team is very weak
Tyler Shellito
Apr 22, 2020
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July 2019 Back to hating this place! Went to go pay my HOA dues online and the minimum fee is $1.95 if I use a checking account up $9 fee for using a credit card. What year is this that it is better for a company for the customer to pay with a check. So dumb. So far my experience is being nickeled and dimed. June 2019 Was contacted by Rockwood today about the late fee that was partly my fault and they waved the fee without question.
Thank you Posted in May 2019 Horrible! Seems they took over management of one of my properties and never received a bill for the new HOA dues which I have kept current on. Was charged $14.22 late fee without any idea HOA was due and not being auto deducted.
Thank you Posted in May 2019 Horrible! Seems they took over management of one of my properties and never received a bill for the new HOA dues which I have kept current on. Was charged $14.22 late fee without any idea HOA was due and not being auto deducted.
Jackie Brentwood
Feb 02, 2019
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Blood-sucking landlords. They charge the absolute most they can get away with while providing the cheapest product. Other new apartment complexes have higher-end appliances and finishes but charge the same or less. They have always thought they're special and don't need to compete. They also have low quality staff who can be very unprofessional. There are a few good ones but they complain about RPM themselves. The property managers are on very strict budgets despite the rent-gouging prices they charge. It's really a shame because RPM has a good portfolio and great locations.
