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Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Residential Property Management Solutions
Since 1989, we have specialized exclusively in residential property management across the Kansas City metropolitan area, with particular expertise in Johnson County. Our focused approach ensures consistent quality service without the distractions of residential sales or commercial property management. We adhere to rigorous industry standards through active membership in the National Association of Residential Property Managers (NARPM), Kansas City Regional Association of Realtors (KCRAR), and Better Business Bureau. Our systematic processes deliver measurable results: guaranteed rental placement within 3 weeks, 6-month tenant replacement assurance, and performance-based payment structure.

We maintain comprehensive services including professional property marketing, thorough tenant screening, 24/7 maintenance support, and transparent financial reporting. Our free investor services provide market analysis, renovation budgeting, and property evaluation to help clients build successful real estate portfolios. With decades of local market experience and participation in eight regional business organizations, we combine deep community knowledge with modern property management practices to maximize investment returns for owners while maintaining high tenant satisfaction.
Services
Property Marketing Tenant Screening Property Maintenance Financial Reports Investor Services Rental Analysis Tenant Replacement Maintenance Support
Details
  • Year established: 1989
Highlights and features
  • We guarantee to rent your home in 3 weeks or less with a free month of management.
  • Our 6-month tenant guarantee replaces tenants at no additional cost.
  • We offer free comprehensive investor services for portfolio growth.
  • We provide 24/7 property maintenance support with immediate response times.
  • We have over 35 years of specialized experience in Kansas City residential management.
Associations and certifications
  • National Association of Residential Property Managers (NARPM)
  • Kansas City Regional Association of Realtors (KCRAR)
  • Better Business Bureau
What people say
Super friendly staff Responds very quickly Professional and easy to work with Responsive to tenants Find and keep good tenants
Services
Property Marketing
Our strategic marketing approach maximizes property visibility through professional photography, targeted online listings, and local market expertise. We implement data-driven pricing strategies to ensure competitive positioning while maintaining optimal return on investment for property owners in Kansas City's dynamic real estate market.
Tenant Screening
We conduct comprehensive background checks including credit analysis, criminal history verification, and rental history validation. Our rigorous screening process protects property investments while ensuring quality tenant placement, reducing turnover risk through thorough applicant evaluation and verification procedures.
Property Maintenance
24/7 emergency maintenance support ensures rapid response to critical issues. Our network of licensed contractors provides quality repair services with transparent communication. Preventative maintenance programs help preserve property value and extend asset lifespan through proactive care and timely interventions.
Financial Reports
Real-time online access provides comprehensive financial tracking including rent collections, expense management, and detailed income statements. Our reporting system offers property performance analytics and tax-ready documentation to support informed investment decisions and financial planning.
Investor Services
Free portfolio analysis includes market evaluation, renovation budgeting, and rental potential assessment. We provide property walkthroughs, investment risk analysis, and acquisition guidance to help investors build profitable real estate portfolios with data-driven decision-making support.
Questions
What property management services do you offer?
We provide full-service management including marketing, tenant screening, maintenance, financial reporting, and guaranteed leasing programs for residential properties in Kansas City.
Do you guarantee rental placement for investment properties?
Yes, we guarantee to rent your home within 3 weeks or provide a free month of management. Our 6-month tenant replacement guarantee ensures continued occupancy.
Are your investor services really free?
Yes, our comprehensive investor services including market analysis, renovation budgeting, and property evaluation are provided at no cost to our clients.
What areas do you serve?
We specialize in Johnson County and Greater Kansas City, managing properties in both Kansas and Missouri markets with local expertise.
Reviews (7)
Veronica Webb
May 27, 2022 Report
Read your lease VERY CAREFULLY. Predatory practices. Do not recommend renting with them. Maintenance responsiveness is spotty, often taking short cuts to fix or maintain property.
Keegan Spears
Jan 07, 2022 Report
Home Rental Services is a top notch property management company. You can trust that you will always be responded to, will always be taken seriously, and they work hard to give you the best home possible. I'm so thankful for them and would be renting from them forever if I had not purchased a home.
Bradley Cooper
Dec 18, 2021 Report
***RENTER BEWARE*** Tried to rent out a property and Caitlin was extremely unresponsive and not helpful at all when asking for documentation but never providing me information of what documentation she needed. After 4 sent emails asking what she needed to secure the property, they sent us a denied letter due to lack of documentation. We even offered to pay the full term up front in order to motivate her to respond to our emails and STILL nothing. Seemed as if Caitlin didn't want to rent us the property and was just a horrible experience at the start.

I am glad we didn't get the property because it sounds as if they would be a nightmare to work with for the full term of the lease. They dragged this case out for 2 weeks 2 days prior to moving and decided to deny us due to lack of documentation that we offered to provide but would not retract the denial letter. I never thought I would come across such a horribly ran company like this in my life. (The Property Manager sounded awesome at least) **Good luck to whoever decides to go thru this unresponsive company**
Jake Boshears
Dec 14, 2021 Report
No need to say much, read all the other reviews. If you are looking to rent from this company, I'd go somewhere else. If you are looking for someone to manager your investment property, this is probably the place for you.
Alejandra Vazquez Carrasco
Nov 14, 2021 Report
We rented a house through this company and when we moved in the house was a wreck. It was full of roaches & mice. As well as the fridge not working, dishwasher, and honestly many other things. I called the company right away and they were saying they had done a "full inspection" in the house before the new move in and they saw nothing wrong with it. Obviously a lie. The whole first two months were a headache with trying to get everything fixed & rid of all the bugs/mice.

Not very friendly people. Especially Oretta, tries to be nice yet makes rude comments. I would definitely not go through this company when looking for a home to rent. It's definitely very disappointing & not a good experience. Not sure how they still have business with how rude & unprofessional they are. DO NOT GO THROUGH THIS COMPANY.
Lois Rosby
Sep 28, 2021 Report
My husband and I have done business with Home Rental Services for the past 14 years. When we've had questions we've found Kandy Meehan, Amy Evans-Colledge and Oretta Croushae to respond quickly and professionally.
Garrett Gorges
Aug 26, 2021 Report
Thank you Paul. You've always done a great job of helping us find and manage our investment properties. We appreciate you and your teams reliable and effective approach. The communication levels are remarkable, they are willing to discuss any issues that arise and rectify them in a prompt and professional manor. We would recommend Home Rental Services to anyone in the Kansas City area.