Business Details
Emergency
services
Your Trusted Property Management Partner in Los Angeles
Primewest Management has been delivering exceptional property management services in Los Angeles for over two decades. Founded by Mercedes Anaya and Michael Ochuru, our company combines deep industry expertise with a commitment to integrity and accountability. We specialize in residential and commercial property oversight, managing nearly 2,000 units while maintaining direct supervision of all resident managers. Our bilingual and trilingual capabilities ensure seamless communication with diverse tenant populations. Through comprehensive financial reporting, 24-hour maintenance support, and rigorous tenant screening, we provide property owners with peace of mind and operational efficiency.Our affiliations with the Equal Housing Opportunity and Apartment Owner's Association underscore our dedication to ethical standards. Client testimonials consistently highlight our responsiveness, detailed documentation, and ability to maximize property value through proactive management strategies. With a focus on cultural awareness and superior vendor relationships, we deliver tailored solutions that address the unique needs of each property under our care.
Services
Property Management
Financial Reporting
Maintenance Services
Tenant Screening
Market Analysis
Highlights and features
- We offer 24-hour in-house maintenance and emergency response services.
- Our team provides detailed monthly financial reports with IRS-compliant documentation.
- We have 20+ years of experience managing residential and commercial properties.
- Our trilingual staff ensures effective communication in English, Spanish, and Korean.
- We maintain 100% occupancy through proactive property upgrades and management.
What people say
Quickly addressed concerns
100% occupancy maintained
Detailed financial reports
Proactive property upgrades
20+ years of experience
Services
Property Management
Primewest Management provides comprehensive property oversight for residential and commercial buildings. Our services include daily operations management, resident manager supervision, and compliance with housing regulations. With bilingual staff and 24/7 emergency response, we ensure smooth property operations while maintaining high occupancy rates through strategic upgrades and tenant retention programs.
Financial Reporting
Our detailed financial reporting includes monthly computerized statements, annual budget preparation, and IRS-compliant documentation. We handle rent collection, security deposit management, and expense tracking while providing multi-page status reports that simplify tax preparation and audit readiness for property owners.
Maintenance Services
24-hour in-house maintenance teams handle emergency repairs and routine upkeep. Our preventative maintenance programs include weekly inspections, smoke detector checks, and energy conservation measures. We coordinate vendor services and implement cost-effective solutions for property improvements and system upgrades.
Tenant Screening
We conduct comprehensive tenant screening including credit checks, criminal background investigations, and rental history verification. Our trilingual staff ensures clear communication during the application process, while maintaining fair housing compliance and minimizing vacancy risks through qualified tenant placement.
Market Analysis
Our market analysis services evaluate local rental trends to optimize pricing strategies. We provide competitive rate assessments and vacancy risk evaluations to maximize property returns while maintaining occupancy through data-driven pricing recommendations and targeted marketing campaigns.
People
Mercedes Anaya
President & CEO
With over 20 years of experience managing residential and commercial properties, Mercedes Anaya founded Primewest Management to provide comprehensive property oversight. She supervises all resident managers and ensures client needs are met while maintaining industry leadership through proactive management strategies.
Michael Ochuru
Managing Partner & Co-founder
As co-founder, Michael Ochuru oversees all aspects of property management operations. He works closely with Mercedes Anaya to ensure client satisfaction through hands-on building supervision and implementation of efficient management practices that maintain high occupancy rates.
Questions
What property types do you manage?
We specialize in residential and commercial properties across Los Angeles, including apartment complexes and multi-unit buildings.
How do you handle maintenance emergencies?
Our 24-hour in-house maintenance team provides immediate response to emergencies, with bilingual technicians available for urgent repairs.
What financial reporting services do you provide?
We offer monthly computerized financial reports, annual budget preparation, rent collection tracking, and IRS-compliant documentation.
How do you screen potential tenants?
We conduct thorough background checks, credit evaluations, and reference verifications to ensure qualified tenants for all properties.
What sets your management approach apart?
Our hands-on leadership, trilingual communication capabilities, and preventative maintenance programs ensure superior property performance and tenant satisfaction.
Reviews (4)
Brandon Johnson
May 17, 2022
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Michael is a bad owner from my experiences. I been living in one of his properties for over 3 years and have dealt with so much from the on sight property manager. I made so many complaints and prime West just did not care at all. I advise to be cautious when renting from them, because they will care in the beginning of you moving in but after a while that changes
Khachik Chuldzhyan
Mar 15, 2022
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Worst management I have ever dealt with, they said I get 2 parking spots and after 4 year living in the building they said you can only have 1 spot and Rachel is the worst manger I have ever seen, the apartment is dirty and she never follows what she says she will do like I had termites all over the apartment and it took her a month a half to have someone come and spray something please stay away from this company pay 100 dollars extra and rent somewhere else it will be worth it
Khachik C.
Mar 07, 2022
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Worst management ever they think you owe them something by living there and before this management we had lumi she was the best manager before rachel came and the whole building is dirty and no care at all she is only home after 6:30 which she lives in the same building how is that a manager when people knock on your door and your not home she has very bad customer service and she doesn't do anything and I mean anything I feel sorry for the owners that hired this company they will be losing a lot of tenants including me very soon
Kristina Drager
May 29, 2021
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This company is so shady and horrible. In the time I lived at one of their properties, I dealt with a horrible cockroach infestation that went unaddressed for months, stolen property from the premises, constant abuse from management and now I'm trying to get my money back from my security deposit they decided they are just keeping. Henry, the "manager" of some of their properties is a misogynist and a liar.
He is never around, takes forever to get anything fixed, and lies about dealing with problems. If you call him out, he explodes at you. Rachel (the same person who has been mentioned in previous reviews) has aggressively threatened me over the phone multiple times. She clearly has an anger problem. Rosa seems nice, but she will just take you in circles so many times that you get frustrated and your problem never gets addressed. Everyone who works for this company is VERY SHADY. These people are true slumlords. BEWARE
He is never around, takes forever to get anything fixed, and lies about dealing with problems. If you call him out, he explodes at you. Rachel (the same person who has been mentioned in previous reviews) has aggressively threatened me over the phone multiple times. She clearly has an anger problem. Rosa seems nice, but she will just take you in circles so many times that you get frustrated and your problem never gets addressed. Everyone who works for this company is VERY SHADY. These people are true slumlords. BEWARE
