Business Details
43 Years
experience
Emergency
services
Professional HOA Management Services in California
Westcom Property Services has been a trusted leader in homeowners association management since 1983. Our team of qualified professionals delivers tailored solutions for over 200 properties across Los Angeles and Ventura County, ranging from small 6-unit complexes to large communities exceeding 400 units. We prioritize maintaining both the aesthetic appeal and financial integrity of every property through dedicated 24-hour emergency response, experienced staff handling critical situations, and meticulous compliance with legal standards. Our competitive pricing structure and commitment to transparent communication ensure clients receive exceptional value. By leveraging industry-specific software and fostering partnerships with licensed experts for maintenance and repairs, we streamline operations while upholding the highest standards of professionalism.Our principals bring decades of combined experience in property management, ensuring every client benefits from proven expertise and personalized service. We actively educate our team through periodic seminars to stay current with evolving laws and management best practices. With dual office locations in Woodland Hills and Santa Clarita, we provide convenient access to our services while maintaining rigorous financial accountability through detailed monthly billing and collection processes. Our $1 million liability insurance coverage and fidelity bond demonstrate our commitment to risk management. For over four decades, we have built a reputation for reliability, ethical practices, and exceptional client satisfaction in the property management industry.
Services
HOA Administration
Financial Management
Collections Services
Emergency Response
Payroll Processing
Details
- Year established: 1983
Highlights and features
- We offer 24/7 emergency response for property threats since 1983
- Our team manages over 200 properties across two California counties
- We use industry-specific software for efficient association operations
- We maintain $1 million liability insurance and fidelity bond coverage
- Our principals provide direct communication with property owners
Services
HOA Administration
We provide comprehensive homeowners association management with periodic property inspections, vendor supervision, and maintenance of common areas. Our team ensures compliance with legal regulations while maintaining property aesthetics. We handle all correspondence and telephone communications professionally to address resident concerns efficiently.
Financial Management
Our financial services include monthly billing, bank reconciliation, and detailed financial reporting through industry-specific software. We maintain accurate records for accounts receivable/payable and assist with budget preparation. Residents can access account information and make payments 24/7 through our online portal.
Collections Services
We implement structured collection processes for delinquent accounts following California Civil Code guidelines. Our services include pre-lien notices, lien recording, and coordination with legal professionals. We work with boards to establish collection policies while maintaining transparent communication with property owners.
Emergency Response
Our emergency services operate 24 hours daily for property threats like flooding, fire, or security breaches. Trained professionals handle urgent situations with immediate response capabilities. We coordinate necessary repairs through licensed contractors to minimize property damage and ensure resident safety.
Payroll Processing
We offer payroll services for on-site personnel including health insurance and workers' compensation options. Our system ensures accurate payment processing while maintaining compliance with employment regulations. This service simplifies HR management for property associations with on-site staff requirements.
People
Evan Ancker
Principal
Evan Ancker oversees property management operations with extensive experience in HOA administration. He ensures compliance with legal standards while maintaining direct communication with property owners to address concerns promptly and professionally.
Mike Carmona
Principal
Mike Carmona manages financial operations and collection processes with expertise in California HOA regulations. He works closely with boards to implement effective budgeting strategies and debt recovery procedures while maintaining transparent communication with residents.
Questions
What HOA services do you provide?
We offer complete HOA management including financial administration, collections, property inspections, vendor coordination, and 24/7 emergency response services for property threats.
How can I pay HOA dues?
Residents can pay through our 24/7 online portal or contact our office directly for payment options. We process payments promptly and maintain accurate financial records for all properties.
What constitutes an emergency?
Emergencies include property threats like flooding, fire, security breaches, or structural failures. Our 24/7 hotline connects you with trained professionals for immediate assistance.
How are collection issues handled?
We follow California Civil Code guidelines with structured processes including pre-lien notices, lien recording, and legal coordination while maintaining communication with property owners.
Do you offer payroll services?
Yes, we provide payroll processing for on-site personnel including health insurance and workers' compensation options while ensuring regulatory compliance.
What areas do you serve?
We serve over 200 properties throughout Los Angeles and Ventura Counties with offices in Woodland Hills and Santa Clarita, California.
Reviews (5)
Daniel Herman
Jun 04, 2022
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By far the least professional property manager I have ever encountered. They were so unresponsive (to multiple emails, calls, and voicemails) that I had to visit the office in person to get a response to my inquiry. The staff I spoke with at first tried to bully me with jargon to leave the office, until the owner came out to meet me with a copy of the notarized document I had been referencing; by that point the staff's tone changed from hostile to servile. I have never met in the professional world people less willing to serve their clients.
Michelle Cirar
May 09, 2022
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This has to be the worst and rudest unmanagement companies out in there. Their attitude is let's just wait and see maybe it'll fix itself. Their entire job is to make sure the property overse is maintained.
Peggy Lin
Jan 16, 2022
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Extremely unresponsive. They collect money without performing their duties. Email them to ask for a copy of CC&R, never got back to me. Called them and left a message (sure, they are NEVER at their desk), rarely got back. Contacted them for an issue with a neighbor, they basically said. it is your business. terrible customer service.
Cashewcat
Jan 15, 2022
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Look elsewhere for a property management group. Our "managing agent" is a joke - unprofessional and incompetent to say the least!
Ifram Rahimi
Nov 13, 2021
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Company is more like a collection agency that could care less about the tenants they are supposed to help "manage". Instead of contacting me to let me know that my automatic HOA payments were not getting processed, I find out when I get a lien notice and $700 in added fees. They have no trouble making the liens happen and then contacting people, but apparently aren't capable of contacting anyone before that when billing info could have just been updated. EDIT: Just learned that according to California State law it is required to contact a homeowner 45 days before via certified mail of the intent to file a lien.
I received no such notice. I can't believe a company like this would just skip that step, but I never received this. Now what, I need to hire a lawyer to fight them in court, obviously costing much more than the fees if I just paid it? On principle, I'm going to have to do this I suppose.
I received no such notice. I can't believe a company like this would just skip that step, but I never received this. Now what, I need to hire a lawyer to fight them in court, obviously costing much more than the fees if I just paid it? On principle, I'm going to have to do this I suppose.
