Business Details
Emergency
services
Your Trusted HOA Property Management Partner in Phoenix
Founded over three decades ago, Associated Property Management (APM) has established itself as a leader in HOA management, built on a foundation of transparency, accountability, and long-term partnerships. Our mission is to empower HOA boards by handling fiduciary responsibilities with precision while alleviating administrative burdens. With a team of CAAM-certified managers and an in-house certified public accountant, we ensure financial statements are meticulously reconciled and governance processes are fully transparent. Our commitment to quality is reflected in our low employee turnover, with an average tenure of 10 years, and our ability to maintain relationships with original client communities for 30+ years.We prioritize open communication, offering 24/7 emergency support and personalized guidance on navigating digital portals for financial and governance documents. APMs unique contingency-based collections model eliminates upfront legal fees, aligning our success with our clients financial recovery. Through state-of-the-art software and a focus on fiscal responsibility, we guarantee maximum livability and property value retention for homeowners while maintaining rigorous operational standards.
Services
Administration
Budget Management
Vendor Coordination
Emergency Services
Collections
Highlights and features
- 30-year veteran in exclusive HOA management with long-term client relationships
- Low employee turnover with 10-year average staff tenure
- CAAM-certified community managers and in-house certified public accountant
- Contingency-based collections with no upfront legal fees
- State-of-the-art software for real-time financial and governance transparency
Services
Administration
We provide comprehensive administrative support for HOA boards, including meeting attendance, document management, and policy implementation. Our team ensures seamless communication between boards and homeowners while maintaining compliance with governing documents. With real-time web portals, we offer 24/7 access to financial records, meeting minutes, and governance documents for complete transparency.
Budget Management
Our budget preparation services include forecasting, expense tracking, and reserve analysis to ensure fiscal stability. We deliver detailed financial statements to board members three days before meetings and maintain accurate accounting records for all transactions. Our in-house CPA oversees monthly reconciliations to guarantee financial integrity and accountability.
Vendor Coordination
We manage vendor relationships through competitive bidding, contract negotiation, and performance monitoring. Our team secures cost-effective services for landscaping, maintenance, and repairs while ensuring quality standards. Regular vendor evaluations and twice-monthly payments help maintain strong industry partnerships and service reliability.
Emergency Services
Our 24/7 emergency support addresses urgent property issues with rapid response protocols. We maintain after-hours contact numbers for critical situations and coordinate immediate repairs through trusted subcontractors. This service ensures community safety and minimizes property damage through proactive crisis management.
Collections
We implement contingency-based collections with no upfront legal fees, aligning our success with client recovery. Our aggressive strategies include water restrictions and legal action when necessary. By partnering with performance-driven attorneys, we maximize recovery while protecting HOA financial interests without risking association funds.
People
Tom Emele
President
30-year HOA management veteran and founding member of AACM. Holds CAAM, AMS, and CMCA certifications. Graduated from Arizona State University with a sociology degree and business minor. Developed APM's transparent governance model and community-focused philosophy.
Christina Weigman
Vice President
Responsible for quality control and operational oversight across managed communities. Implements APM's service standards and training programs. Brings extensive experience in property management operations and client relations to ensure consistent service excellence.
Questions
What services do you offer for HOA communities?
We provide full-service HOA management including budget preparation, vendor coordination, emergency response, and contingency-based collections. Our services also include governance support and financial transparency tools.
How does your collections process work?
Our contingency-based model charges no upfront fees. Legal fees are collected directly from delinquent owners after recovery, aligning our success with your financial outcomes.
Do you offer emergency support?
Yes, we provide 24/7 emergency services with dedicated after-hours contact numbers for urgent property issues and crisis situations.
How can homeowners access community information?
We provide real-time web portals with financial records, meeting minutes, and governance documents accessible to all property owners and board members.
What makes your company different from other property managers?
We combine 30 years of HOA experience with CAAM-certified staff, in-house accounting, and a proven track record of maintaining long-term client relationships.
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Reviews (4)
Simon Sykes-Wright
Jan 30, 2022
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A blood clinic is in 800 Bathurst and is to open at 8. A frustrating place to go: due to open at 8, at 8:30 it was still locked with staff waiting outside. Support during COVID? Significant snowfall ending the previous day no doubt played its part.
D. Johnson
Feb 05, 2017
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Of of the most professional company I have ever dealt with. The staff is very friendly, helpful and knowledgeable. I will recommend this company to everyone. Just pick up the phone and give them a call for any property management needs. I highly recommend this company.
Peter D.
Jun 13, 2016
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This "company" is a joke (and its not funny). As a connector, was made to wait for payment over and over. Will try every manipulating move to delay payment. They have their own contractors and when property owners don't use their contractor APM will make everything as difficult as possible and be uncooperative, unprofessional and ignorant. They play games with payment and postpone deadlines. The property owners are so fedup with APM they are switching management companies when contact expires. DO NOT USE THIS COMPANY! YOU HAVE BEEN WARNED!
Little Guy
Aug 02, 2010
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As a disabled person on a fixed income I was horrified when this management company took over the running of our building and promptly started increasing the rent on my unit, so that it was out of my price range. I was forced to move into a smaller unit, which considering I'm confined to a wheel chair, I found the inconvenience nearly impossible to contend with. I had to sell off most of my inventory as a humble craftsman of wooden furniture and custom artist picture frames.
I had to give up my customized plumbing and working arrangements that I had adapted to my dwarf like disposition. I also had to preform all the moving by myself. Then the unit sat dormant for over two years until at long last the management company rented the unit out to a biker gang as use for their clubhouse. (nothing against biker gangs) but is there a violation of the Americans with Disabilities Act here somewhere? Well in the face of all these atrocities, I at least hope that the owner has increased their profits at the little guys expense...
I had to give up my customized plumbing and working arrangements that I had adapted to my dwarf like disposition. I also had to preform all the moving by myself. Then the unit sat dormant for over two years until at long last the management company rented the unit out to a biker gang as use for their clubhouse. (nothing against biker gangs) but is there a violation of the Americans with Disabilities Act here somewhere? Well in the face of all these atrocities, I at least hope that the owner has increased their profits at the little guys expense...
