Business Details
21 Years
experience
Emergency
services
Expert Property Management Services in Boise, Idaho
Paramount Property Management was founded in 2005 with a mission to provide unparalleled residential property management services across the Treasure Valley and surrounding areas. Over our nearly two decades of operation, we have built a reputation for excellence through rigorous tenant screening, proactive maintenance coordination, and innovative marketing strategies that achieve consistently low vacancy rates. Our team combines deep local market knowledge with cutting-edge technology solutions to deliver transparent, reliable management for single-family homes, multi-unit properties, and HOA communities.We maintain strict compliance with local and national rental regulations while fostering positive relationships between property owners, tenants, and service providers. Through our tailored service packages, we offer scalable solutions that meet diverse investor needs while maintaining our core values of honesty, integrity, kindness, and loyalty.
Services
Property Management
Tenant Screening
Maintenance Coordination
Financial Reporting
Eviction Protection
Marketing Services
HOA Management
Lease Management
Market Analysis
Vendor Management
Details
- Year established: 2005
Highlights and features
- We maintain consistently low vacancy rates below 5% in Ada and Canyon Counties.
- Our rigorous tenant screening process ensures qualified occupants for your properties.
- We provide detailed financial reporting through personalized owner portals.
- Our established vendor network guarantees reliable maintenance services.
- We offer 24/7 emergency response for urgent property issues.
What people say
Professional management
Responsive service
Effective tenant screening
Transparent communication
Maintenance efficiency
Services
Property Management
We provide full-service property management encompassing marketing, tenant placement, lease administration, and day-to-day operational oversight. Our services ensure optimal property performance while maintaining compliance with local regulations.
Tenant Screening
Our comprehensive tenant screening process includes credit checks, criminal background investigations, rental history verification, and employment confirmation to secure qualified occupants for property owners.
Maintenance Coordination
We manage all property maintenance needs through trusted local vendors, handling emergency repairs, scheduled inspections, and preventative maintenance to preserve property value and tenant satisfaction.
Financial Reporting
Our detailed financial reporting system provides owners with monthly statements, annual reports, and real-time income/expense tracking through secure online portals for complete transparency and accountability.
Eviction Protection
We offer eviction protection programs that cover legal costs for uncontested evictions, along with court preparation and representation services to protect property owners' interests during tenant disputes.
People
Cassandra Swanson
CEO
With over a decade of property management experience and a BBA degree from Boise State University, Cassandra provides strategic leadership. She serves on the NARPM board and holds RMP designation while pursuing MPM certification.
Cory Swanson
CTO
Bringing programming expertise and construction experience, Cory develops technological solutions for property management. He applies his technical background to enhance operational efficiency and vendor collaboration.
Kirsty
Customer Service
With seven years in customer service and two years in real estate, Kirsty excels at problem-solving. Her English degree and compassionate approach help resolve issues for both tenants and property owners.
Questions
What areas do you serve?
We serve properties in Boise, Meridian, Eagle, Kuna, Star, Nampa, Caldwell, and surrounding areas across Ada and Canyon Counties.
What property types do you manage?
We manage single-family homes, duplexes, four-plexes, apartments, and HOA communities throughout the Treasure Valley area.
How do you screen tenants?
We perform credit checks, criminal background screenings, rental history verification, and employment confirmation to ensure qualified tenants for our properties.
What service packages do you offer?
We offer Tenant Placement, Silver Package (6.9% monthly fee), and Gold Package (9.9% monthly fee) with varying levels of management services.
How does your eviction protection work?
Our eviction protection program covers costs for uncontested evictions and provides court preparation assistance to protect property owners' interests.
What technology tools do you use?
We provide online portals for owners and tenants to track payments, submit maintenance requests, and communicate directly with our management team.
Videos
Reviews (4)
Tracie Carlson
Jun 20, 2021
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Worst experience ever! As Cassandra will tell you, I'm the mother of a former tenant. Cassandra is dishonest, doesn't follow-through and blames anyone but herself when something goes wrong. I would rather eat broken glass than deal with this company. This review is a reminder for everyone to stay away from Paramount Property Management and Cassandra Swanson.
Bryan Warlick
May 12, 2021
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This property management company is top notch. They are extremely knowledgeable and respond quickly to my questions. Additionally when the pandemic hit, Paramount got word that I was unable to locate necessary PPE to continue providing medical services to my patients. Paramount found a manufacturing company and donated large supply of face shields to me and my coworkers. They clearly go above and beyond expectations!
Debbie Lynch
Oct 31, 2020
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We are first time income home buyers from California. Cassandra was extremely helpful in guiding us through the management process, including all of the options that her company offers. We were fortunate to find our tenants while visiting Boise and decided to self-manage since we have reliable contacts in town. Paramount took care of everything from marketing, to tenant background checks and income verification, to setting up a personalized lease agreement. We highly recommend Cassandra and her team if you are looking for a knowledgeable and helpful property management company!
David Baron
Dec 29, 2016
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I have used Paramount Property Management for almost 10 years and they were great the entire time. They managed a property for me that was in a different state from the one I live and I always felt comfortable having them take care of things. They were always efficient in finding new renters and did their best to get the best rates during the up and down years. They helped me take care of repairs and maintenance and left me little to worry about, even though I was a few states away. I recommend them highly.
