Business Details
Your Trusted Property Management Partner in Idaho & Oregon
Ace Property Management is a bilingual full-service property management company serving Idaho and Oregon. With 29 years of industry experience, including 16 years managing properties for the Federal Government, we provide comprehensive solutions tailored to property owners' needs. Our services include tenant screening, rent collection, maintenance coordination, and detailed monthly reporting. As a proud member of the National Association of Residential Property Managers (NARPM), we prioritize transparency, reliability, and long-term client relationships. We differentiate ourselves by including advertising, credit checks, and late fee collection in our standard monthly management fees.Our team conducts regular property inspections and offers direct deposit options for owner convenience. With a proven track record in Idaho's evolving real estate market, we focus on protecting property investments through professional management and personalized service. Our bilingual capabilities enhance communication with diverse tenant populations, ensuring effective property oversight. We maintain accountability through detailed financial reporting and transparent fee structures, with no hidden costs for core services. Our commitment to longevity and client satisfaction positions us as a trusted partner for property owners seeking dependable management solutions.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Monthly Reporting
Highlights and features
- We include advertising, credit checks, and late fee collection in standard monthly fees
- Bilingual services for enhanced tenant communication
- 16 years of federal government property management experience
- Regular property inspections included at no extra cost
- Transparent financial reporting with no hidden fees
Associations and certifications
- NARPM
Services
Property Management
Comprehensive property management services covering tenant relations, maintenance, and financial administration. Our bilingual team ensures effective communication with diverse tenant populations while maintaining property value through regular inspections and proactive maintenance. We provide detailed monthly reports tracking income, expenses, and property condition.
Tenant Screening
Thorough tenant screening process including credit checks, employment verification, and background investigations. We evaluate applicants based on standardized criteria to ensure reliable tenancies while complying with fair housing regulations. Our screening process helps minimize rental risks and protect property investments.
Rent Collection
Efficient rent collection system with automated late fee tracking and 30-day notice procedures. We handle payment processing, issue timely reminders, and implement collection protocols when necessary. Owners receive net proceeds through direct deposit or mailed checks with detailed transaction documentation.
Maintenance Coordination
Proactive maintenance coordination for property upkeep and emergency repairs. Our team schedules routine maintenance, addresses tenant service requests, and manages repair costs while ensuring compliance with safety standards. We maintain detailed records of all maintenance activities.
Monthly Reporting
Detailed monthly financial reports tracking income, expenses, and property performance. Reports include rent collection status, maintenance costs, and property inspection findings. Year-end summaries provide comprehensive financial documentation for tax preparation and investment analysis.
People
Bob Cook
Owner
With 29 years of property management experience, Bob Cook co-founded Ace Property Management to provide professional oversight for residential investments. He specializes in federal government contracts and maintains NARPM membership standards.
Linda Cook
Owner
Linda Cook co-owns Ace Property Management, bringing extensive experience in tenant relations and property operations. She works closely with owners to ensure compliance with legal requirements and maintains the company's bilingual service capabilities.
Questions
What services are included in your property management fees?
Our standard fees include tenant screening, rent collection, maintenance coordination, monthly reporting, and late fee management without additional charges.
Do you manage properties outside Idaho?
Yes, we provide property management services in both Idaho and Oregon with the same comprehensive service package.
How do you handle tenant screening?
We conduct credit checks, employment verification, and background investigations while following fair housing regulations to ensure qualified tenants.
What reporting options do you provide?
We offer detailed monthly reports tracking income, expenses, and property condition, plus year-end financial summaries for tax purposes.
Are you licensed in Idaho?
While Idaho doesn't require property management licensing, we maintain NARPM membership and follow professional standards for property management.
How are maintenance requests handled?
We coordinate all maintenance needs, track repair costs, and ensure timely resolution of tenant service requests while keeping owners informed.
Reviews (1)
RMark Hamilton
Aug 22, 2021
Report
Never open, no matter what their voicemail says. In the last month I have stopped by 8 times to deliver papers they asked for.never around. The place is overgrown with weeds and looks abandoned. My client's lawn and home needed over $10,000 worth of landscaping and repairs after they let this company "manage" it for them for 10 years. They totally neglected their duty.
